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* Purchased packages are valid for 30 days from the payment date and must be used within that period.
* In case of illness, with a provided medical proof, the package can be extended for a maximum of 5 days.
* After the expiration date, unused sessions cannot be carried over to the next month or refunded
* Training sessions must be canceled at least 24 hours before the scheduled time.
* Sessions that are not canceled on time or if the client does not show up will be considered used and cannot be rescheduled.
Memberships and packages are non-transferable – only the person who purchased them can use them.
* Once the payment is made, refunds are not possible, regardless of the circumstances.
* In case of late arrival, trainers are not obligated to extend the session duration.
* If the membership fee is paid on the SAME DAY, the trial session will be included.
* Payment for trial sessions or individual training sessions (not included in a membership) must be made at least 24 hours before the session, either via bank transfer or in cash at the studio.
* The training reservation is confirmed only after the payment has been completed.
* Due to frequent cases where clients book a session but fail to show up or make the payment, this policy has been introduced to ensure accountability and optimal scheduling of training sessions.